Terms & Conditions

Last Updated: September 20, 2026

Welcome to the website of Capital Claims Solutions, LLC (“Capital Claims Solutions,” “CCS,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of www.capitalclaimssolutions.com (the “Website”), including information, content, communications, services, and other features made available through the Website.

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please discontinue use of the Website.

1. About Capital Claims Solutions, LLC

Capital Claims Solutions, LLC provides debt collection and debt recovery services to creditors. Our services are designed to assist clients with the recovery of outstanding obligations while maintaining applicable legal and regulatory compliance.

Information about our services and business practices is provided on the Website for general informational purposes and does not create an attorney-client relationship, creditor-debtor relationship, or other contractual relationship unless expressly established through a separate written agreement.

2. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms.

You may not:

Use the Website in violation of any applicable federal, state, local, or international law or regulation.
Attempt to obtain unauthorized access to the Website, its servers, databases, systems, or networks.
Interfere with or disrupt the operation, security, or functionality of the Website.
Introduce viruses, malware, malicious code, or other harmful material.
Use automated systems, bots, crawlers, scraping tools, or similar technologies to access or collect information from the Website without our prior written authorization.
Impersonate another person or entity or misrepresent your identity or relationship with Capital Claims Solutions.
Use information obtained through the Website for unlawful, fraudulent, abusive, or misleading purposes.
Attempt to circumvent any security or access-control measures associated with the Website.

We reserve the right to restrict, suspend, or terminate access to the Website when we reasonably believe that these Terms or applicable law have been violated.

3. Website Information

We make reasonable efforts to provide accurate and useful information on the Website. However, information may change from time to time and may not always be complete, current, or applicable to your particular circumstances.

Information appearing on the Website should not be considered legal, financial, accounting, or other professional advice.

Nothing on the Website should be interpreted as a promise or guarantee of a particular debt-recovery result, financial outcome, legal outcome, or other result.

4. Debt Collection Communications

Capital Claims Solutions, LLC may communicate with consumers, creditors, clients, and other parties in connection with debt collection and recovery activities.

Communications may be made by telephone, mail, email, SMS/text message, or other legally permitted methods, subject to applicable federal and state laws and regulations.

If you are contacted regarding an alleged debt and believe the information is incorrect or you have questions regarding the communication, please contact Capital Claims Solutions using the contact information provided on the Website.

Nothing in these Terms limits or waives any rights or protections available to consumers under applicable law.

5. SMS/Text Messaging

Where permitted and where applicable consent has been obtained, Capital Claims Solutions, LLC may use SMS/text messaging to communicate with individuals regarding conversations or services.

SMS consent is not shared with third parties for their own marketing purposes.

Additional terms, disclosures, or consent requirements may apply to particular SMS programs.

6. Privacy POLICY

Depending on how you interact with the Website or with Capital Claims Solutions, we may collect personal information that you voluntarily provide, including:

Name;
Mailing address;
Email address;
Telephone or mobile phone number;
Information submitted through contact forms or other online forms;
Information provided in connection with a service inquiry, account, payment, or other communication;
Information necessary to respond to questions or requests; and
Other information you voluntarily provide to us.

We may also automatically collect certain technical information when you visit the Website, such as your IP address, browser type, device information, operating system, referring website, pages viewed, and general Website usage information. This information may be collected through cookies, analytics tools, or similar technologies.

Capital Claims Solutions may use personal information for legitimate business purposes, including to:

Respond to inquiries, requests, and communications;
Provide, administer, and support our services;
Communicate with consumers, clients, creditors, and other individuals as appropriate;
Process or facilitate payments and other requested transactions;
Maintain business and customer records;
Verify or maintain the accuracy of information;
Communicate regarding accounts, services, or other matters where permitted by applicable law;
Send administrative or service-related communications;
Monitor, maintain, and improve the security and functionality of the Website;
Analyze Website usage and improve our Website, services, and user experience;
Detect, investigate, and prevent fraud, security incidents, or unlawful activity;
Comply with applicable laws, regulations, legal processes, and governmental requests; and
Exercise or protect our legal rights and interests.

We do not use personal information for purposes that are materially inconsistent with the purposes described above without providing additional notice where required by applicable law.

Capital Claims Solutions may share personal information when reasonably necessary to operate our business, provide services, integrate with business-related software, communicate with individuals, comply with legal obligations, or protect our rights.

Depending on the circumstances, personal information may be shared with:

Service providers and contractors that assist us with website hosting, technology, communications, payment processing, data management, analytics, security, and other business functions;
Clients, creditors, or authorized business partners when reasonably necessary to provide or administer services or as otherwise permitted by law;
Professional advisors, such as attorneys, accountants, auditors, consultants, or other professional service providers;
Government agencies, regulators, courts, law enforcement, or other authorized parties when required or permitted by applicable law, legal process, subpoena, court order, or governmental request;
Business transaction parties in connection with an actual or potential merger, acquisition, financing, restructuring, sale, transfer, or other business transaction, subject to applicable legal requirements; and
Other parties when you have provided authorization or when disclosure is otherwise permitted or required by law.

Capital Claims Solutions does not sell personal information to third parties for their independent marketing purposes.

We may also disclose information when we reasonably believe disclosure is necessary to protect the rights, property, safety, or security of Capital Claims Solutions, our clients, consumers, Website users, or others.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Depending on your location and applicable law, you may have certain rights concerning your personal information. These rights may include rights to request access to, correction of, or deletion of certain personal information, or to exercise other privacy rights provided by applicable law.

Any such rights are subject to applicable legal requirements, exceptions, and limitations.

For questions regarding the collection or use of personal information by Capital Claims Solutions, LLC, please contact us using the contact information provided on this Website.

7. Intellectual Property

Unless otherwise stated, the Website and its contents—including text, graphics, logos, photographs, images, designs, software, videos, audio, trademarks, service marks, and other materials—are owned by or licensed to Capital Claims Solutions, LLC and are protected by applicable intellectual-property laws.

You may view and use Website content for legitimate personal or business purposes consistent with these Terms.

You may not, without prior written permission:

Copy or reproduce substantial portions of the Website;
Modify or create derivative works from Website content;
Republish Website content;
Sell, license, or commercially exploit Website content;
Distribute Website content for unauthorized commercial purposes; or
Use Capital Claims Solutions’ trademarks, logos, or branding in a manner that suggests an unauthorized affiliation or endorsement.

8. Third-Party Websites and Services

The Website may contain links to third-party websites, payment platforms, service providers, or other resources.

Capital Claims Solutions, LLC does not necessarily endorse or control third-party websites or services. We are not responsible for the content, availability, security, privacy practices, terms, or policies of third parties.

Your use of third-party websites or services is subject to the applicable terms and policies of those third parties.

9. Payments and Third-Party Payment Services

The Website may provide access to payment or other third-party services.

When you use a third-party payment platform, your transaction may be subject to that provider’s separate terms, conditions, privacy policy, and security practices.

Capital Claims Solutions, LLC is not responsible for the operation, availability, or policies of third-party payment processors except to the extent required by applicable law.

10. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its content are provided on an “AS IS” and “AS AVAILABLE” basis.

Capital Claims Solutions, LLC makes no express or implied warranties regarding the Website, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, or reliability, except where such warranties cannot lawfully be excluded.

We do not warrant that:

The Website will be continuously available or uninterrupted;
The Website will be free of errors, defects, viruses, or other harmful components;
Information provided through the Website will always be complete, accurate, or current; or
Use of the Website will produce any particular result.

Nothing in these Terms is intended to exclude or limit rights or protections that cannot legally be excluded or limited.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Capital Claims Solutions, LLC and its owners, officers, employees, agents, affiliates, contractors, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your use of, or inability to use, the Website.

This limitation may include, to the extent permitted by law, losses involving profits, revenue, business opportunities, data, goodwill, or other intangible losses.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

12. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Capital Claims Solutions, LLC and its owners, officers, employees, agents, affiliates, contractors, and service providers from claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

Your violation of these Terms;
Your misuse of the Website;
Your violation of applicable law;
Your violation of another person’s rights; or
Information or materials you submit through the Website.

This provision does not require you to indemnify Capital Claims Solutions, LLC to the extent such an obligation is prohibited by applicable law.

13. Dispute Resolution

If you have a concern regarding the Website or our services, we encourage you to contact Capital Claims Solutions, LLC first so that the matter may be reviewed and, where appropriate, resolved informally.

Nothing in this section prevents a consumer or other person from exercising any rights, filing any complaint, or pursuing any remedy that cannot legally be waived or restricted by contract.

Any formal dispute-resolution requirements applicable to a particular service, client relationship, or agreement may be governed by a separate written agreement.

14. Governing Law

These Terms will be governed by applicable law, subject to any mandatory federal or state laws that apply to the particular circumstances.

To the extent legally permitted, disputes concerning these Terms or the Website shall be subject to the jurisdiction of the courts having proper jurisdiction over the matter and the parties.

Because Capital Claims Solutions, LLC operates in the regulated debt-collection industry, applicable federal and state laws may provide rights, remedies, or procedures that supersede or supplement provisions of these Terms.

15. Changes to These Terms

Capital Claims Solutions, LLC may update these Terms from time to time.

When changes are made, we may update the “Last Updated” date displayed at the beginning of this page. Your continued use of the Website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

We encourage you to review this page periodically.

16. Termination

We reserve the right to suspend, restrict, or terminate access to the Website at any time, subject to applicable law.

Provisions that by their nature should survive termination—including intellectual-property provisions, disclaimers, limitations of liability, indemnification, dispute-resolution provisions, and governing-law provisions—will survive termination to the extent permitted by law.

17. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be limited or modified to the minimum extent necessary, and the remaining provisions will continue in effect.

18. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision or any other provision in the future.

19. Entire Agreement

These Terms, together with any policies or agreements expressly incorporated into them, constitute the applicable agreement governing your use of the Website, except where a separate written agreement governs a particular service or relationship.

20. Contact Information

If you have questions regarding these Terms & Conditions, you may contact Capital Claims Solutions, LLC:

Capital Claims Solutions, LLC
Website: www.capitalclaimssolutions.com
Email: info@capitalclaimssolutions.com
Phone: 845-317-8001

Important Legal Notice

These Terms & Conditions are provided as a general website template and are not a substitute for advice from a qualified attorney.

Because Capital Claims Solutions, LLC operates in the debt collection and debt recovery industry, additional federal and state requirements may apply to the Company’s communications, website, consumer interactions, privacy practices, SMS communications, payment processing, and collection activities.